Privacy Policy

Introduction

Latent Ventures LLC ("we," "us," or "our") operates EvalPilot at evalpilot.co ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this policy carefully. By using EvalPilot, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Company or organization name (optional)

Payment Information

When you subscribe to a paid plan, our payment processor (Stripe) collects:

• Payment method details
• Billing address
• Transaction history

We do not store your full credit card number on our servers. Payment processing is handled entirely by Stripe. See Stripe's Privacy Policy.

Evaluation Data

When you use our Service, we collect:

• Prompts you submit for evaluation
• Test cases and evaluation criteria
• Evaluation results and scores
• Saved evaluation suites
• Auto-improvement suggestions

Communications

When you contact us, we collect:

• Email correspondence
• Support requests
• Feedback you provide

Information Collected Automatically

Usage Data

We automatically collect:

• Pages visited and features used
• Evaluation frequency and patterns
• Time spent on the Service
• Referring URLs

Device Information

We collect:

• Browser type and version
• Operating system
• Device type
• IP address (anonymized for analytics)

Cookies and Tracking

We use cookies and similar technologies as described in our Cookie Policy.

How We Use Your Information

We use collected information to:

• Provide the Service — Run evaluations, generate test cases, save your suites, and deliver results
• Process payments — Handle subscriptions and billing through Stripe
• Improve the Service — Analyze usage patterns to enhance features and fix bugs
• Communicate with you — Send account notifications, respond to support requests, and share product updates (with your consent)
• Ensure security — Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations — Meet applicable laws and regulations

How We Handle Your Prompts and Evaluation Data

Your prompts are yours. We do not:

• Use your prompts to train AI models
• Share your prompts with other users
• Sell your evaluation data to third parties

We do process your prompts through third-party AI providers (OpenAI and/or Anthropic) to run evaluations. These providers have their own privacy policies:

• OpenAI Privacy Policy
• Anthropic Privacy Policy

When you use the "Bring Your Own Key" feature, API calls are made directly using your credentials, and we do not store or log the content of those requests beyond what's necessary to display results.

Data Retention

• Free accounts: Evaluation history retained for 7 days
• Paid accounts: Evaluation history retained for the duration of your subscription plus 30 days after cancellation
• You may request deletion of your data at any time

How We Share Your Information

We do not sell your personal information. We may share information with:

Service Providers

• Stripe (payment processing)
• OpenAI and Anthropic (AI evaluation services)
• Vercel (hosting)
• Analytics providers (aggregated, anonymized data only)

Legal Requirements

We may disclose information if required by law, subpoena, or government request, or to protect our rights, safety, or property.

Business Transfers

If EvalPilot is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change.

Your Rights and Choices

Depending on your location, you may have the right to:

• Access — Request a copy of your personal data
• Correction — Update inaccurate information
• Deletion — Request deletion of your data
• Portability — Receive your data in a portable format
• Opt-out — Unsubscribe from marketing communications
• Withdraw consent — Where processing is based on consent

To exercise these rights, contact us at support@evalpilot.co.

California Residents (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.

European Residents (GDPR)

If you are in the European Economic Area, our legal basis for processing includes:

• Contract performance (providing the Service)
• Legitimate interests (improving and securing the Service)
• Consent (marketing communications)
• Legal obligations

Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS/HTTPS)
• Encryption at rest for sensitive data
• Secure password hashing
• Regular security reviews
• Access controls and authentication

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Children's Privacy

EvalPilot is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

Contact Us

For privacy-related questions or to exercise your rights:

Email: support@evalpilot.co

Mailing Address:
Latent Ventures LLC
2108 N ST STE N
Sacramento, CA 95816, USA